ABOUT YOU

We are looking for a confident and commercially minded leader with:

• Proven experience of managing a busy Aftersales or Service department.
• Strong leadership skills with the ability to inspire, coach and develop teams.
• Experience of petrol station/forecourt management (or transferable retail/site management experience) would be a strong advantage.
• Excellent interpersonal, communication and negotiation skills.
• Commercial awareness and a proven track record of achieving and exceeding targets.
• Competence with Microsoft Office packages.
• Flexibility to work extended hours when required.
• A full UK driving licence.

As Aftersales & Site Manager, you will:

• Lead, develop and motivate the Service team to deliver strong results and excellent customer service.
• Take overall responsibility whilst working with the Forecourt Manager for the operation of the petrol station and forecourt, ensuring compliance with health & safety, environmental and legal standards.
• Oversee the Forecourt Manager in managing fuel and shop stock, staffing, supplier relationships and customer service to maximise profitability and efficiency.
• Champion the forecourt as a key customer touchpoint, ensuring it enhances our reputation and encourages repeat business across all departments.
• Oversee budgets, WIP, advance bookings and operational controls across the site, taking action to address variances.
• Ensure facilities, compliance and staffing requirements are met, creating a professional and welcoming environment for customers and colleagues.
• Act as the key leader on-site, ensuring smooth coordination across all areas of the business.