DESCRIPTION

Job Title: Aftersales Associate
Company: Salt Separation Services
Location: Rochdale, on-site
Contract: 6 month FTC
Department: Aftersales
Compensation: Competitive
Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We’re committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base!

SKILLS, KNOWLEDGE AND EXPERTISE

• Excellent communication
• Time management
• Self-motivated able to work well within a team.
• Customer and Service focused
• Commercially aware
• Budget Management
• Data driven with analytics
• Self-development and continual improvement

• Contract and Service Management: Oversee, plan, organize, and coordinate daily activities related to spares service and refurbishment contracts.
• Procurement and Vendor Liaison: Manage procurement processes, expedite orders, and liaise with subcontractors to ensure timely delivery of parts and services.
• Inspection and Quality Control: Conduct inspections of equipment to verify compliance with quality standards before dispatch.
• Logistics and Order Fulfilment: Manage packing, dispatch, and invoicing of equipment and spare parts.
• Sales Support: Prepare quotations and support internal sales activities for products related to Desal Supplies, with external sales engagement as required.
• Regulatory Compliance: Ensure adherence to Quality Assurance Systems and Procedures.
• Stock and Cost Management: Oversee stock control and conduct cost analysis to optimize inventory levels and expenses.
• Company Culture and Values: Actively promote and maintain company culture in alignment with core business values.
• Ad Hoc Responsibilities: Undertake any other reasonable tasks as required to support business needs.
  This role plays a crucial part in ensuring the efficiency and reliability of aftersales services within the company’s engineering operations for RO (Reverse Osmosis) plants.