Aftersales Duty Manager (Maternity Cover) at BCA Bristol
Avonmouth BS11 0YW, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

37500.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Microsoft Office, Time Management, Adoption, Paternity, Access, It, Ethnicity, Powerpoint, Training, Mental Health

Industry

Human Resources/HR

Description

NOW, THIS IS WHERE YOU FIT IN…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

TO BE SUCCESSFUL, YOU’LL BRING SOME OF THE FOLLOWING EXPERIENCE WITH YOU:

  • Experience in a line manager or team leader role
  • Able to demonstrate high-level organisational skills and an ability to communicate a variety of information and instruction to operational team members and first line supervisors

TECHNICAL SKILLS:

  • Delegate responsibility appropriately and effectively
  • Ability to motivate a team to deliver objectives and meet targets
  • Good report generation and presentation abilities
  • Excellent attention to detail
  • Excellent time management
  • Knowledge of Microsoft Office – including Excel and Powerpoint, IT skills
  • Drive & results focus
  • Motivating & developing others
  • Data, decisions & problem solving
  • Influencing & communicating
  • Action and customer focused

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

  • Company Pension Scheme
  • An Employee Assistance Programme
  • Enhanced maternity, paternity, and adoption leave
  • Access to trained mental health first aiders

And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Responsibilities

MAIN PURPOSE OF THE ROLE

To support the Centre Manager through fulfilling the role of duty manager, overseeing all aspects of the operation as required, including health and safety, production, logistics and aftersales.
To deliver all elements of effective people management including recruitment, training, performance management, communication and wellbeing.
To deliver industry leading levels of customer service ensuring a high quality collection experience and that complaints are resolved in a timely, professional and cost effective manner.

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