COMPETITIVE BASIC AND OTE WITH COMPANY CAR, PENSION, LIFE ASSURANCE, SINGLE HEALTH CARE, 33 DAYS HOLIDAY (INCLUDING BANK HOLIDAYS), EXCLUSIVE COMPANY DISCOUNTS ON USED CAR PURCHASES, LEASING DEALS AND AFTERSALES SERVICES

Our NEW BYD site at Wolverhampton are recruiting a Aftersales Leader to oversee their workshop, Service Advisors and parts department.
We are looking for a candidate with past automotive aftersales experience. Customer focus and providing excellent customer service is key. You will be a very driven and commercially minded candidate and be very comfortable in a target driven environment.

DIVERSITY IS OUR STRENGTH:

Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.
Job Types: Full-time, Permanent

Benefits:

• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay
• Store discount

Experience:

• Aftersales: 2 years (required)
• Management: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Ensure all warranty and repair work is carried out adheres to manufacturer and company standards
• Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives
• Management of accounts, budgets and costs for the whole department.
• Regular review of pricing policies and ensuring appropriate legislation is adhered to
• Leading the team, setting clear targets and KPIs, to excel and over achieve these
• Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations
• Enhancing levels of customer service to achieve a high CSI score for the department