Type:
Full-time
Length:
Permanent
Salary:
Competitive Salary plus Bonus Scheme
About Us
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 19 locations across Kent, Sussex and Essex and around 450 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS.
Description
Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
What you’ll do day to day:
Manage the aftersales teams including parts, vehicle technicians and service advisors
Coach and motivate the teams
Monitor performances against agreed targets and budgets
Analyse areas of performance and weakness & provide guidance
Helpful skills and qualifications:
Previous experience of working within the automotive industry
Comprehensive knowledge of the motor trade
Able to influence, motivate and manage a team effectively
Maintain methodical and logical approach to varying workloads
Will be able to meet deadlines and prioritise workloads
Benefits
You will be part of a varied and progressive dealer group with opportunities for progression and development.
We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.
If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers’ very best interests at heart then apply online today.
Please note only applicants successfully shortlisted for interview will be contacted

Please refer the Job description for details