Aftersales Manager - Milton Keynes KIA at Allen Ford

Milton Keynes, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

47500.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Customer Service, Teamwork, Problem Solving, Automotive Knowledge, Warranty Procedures

Industry

Retail Motor Vehicles

Description

Allen Motor Group are currently looking to employ an Aftersales Manager to join our KIA dealership in Milton Keynes. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £42,500 - £47,500 with an OTE of £59,500, a company provided vehicle and an overachievement bonus. This position reports to the General Manager. Why Allen Motor Group? In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including: · 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service · Fantastic discounts on MOT’s, services and parts · Life assurance benefit, at no cost to yourself · Up to £1,000 refer a friend scheme · Full training and support to develop and progress your career with Allen Motor Group Previous Experience To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience: ü Able to work in a busy environment as part of a team ü Fantastic organisational skills ü Full UK driving licence ü An ability to overcome customer issues ü Knowledge of warranty procedures is advantageous Key Duties and Responsibilities · Ensure the achievement of KPI’s for all service department members · Maintaining an understanding of all relevant consumer and local market influences · Engage the aftersales team to deliver commercial result and exceptional customer service · Drive the performance of the workshop team to maximise efficiency · Develop the skills and career progression of current and new team members At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now

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Responsibilities

The Aftersales Manager will ensure the achievement of KPIs for the service department and engage the team to deliver exceptional customer service. They will also drive the performance of the workshop team to maximize efficiency.