AFTERSALES MANAGER

West Berkshire
£40,000 Basic Salary -£50,000 /annum OTE.
Monday to Friday.
We have an opportunity for an experienced Aftersales Manager to Join a Franchised Car Dealership, in the West Berkshire area.
The successful candidate will have a track record of Managing a Busy Aftersales Business, delivering Financial Performance and great Customer Service.
Excellent earning potential.

JOB DESCRIPTION

• As the Aftersales Manager, you will be responsible for delivering a great customer experience by implementing and managing robust processes. The person we are looking for will have the skills and experience to focus a large team on the key drivers of customer satisfaction.
• Your brief will be to deliver the financial budget and KPIs for the department; this will include managing productivity and efficiency levels of the workshop, the vehicle health check process and the sales of added value products, such as service plans and extended warranties, all of which are key to the department’s financial success.
• To manage the training and development program for the team to meet the Brand requirements.
• Maintain a safe and healthy working environment for all staff and ensure all health and safety requirements are complied with.

Please refer the Job description for details