JOB DESCRIPTION

Are you looking for a fantastic opportunity to begin your career in the automotive industry?Then why not become an Apprentice Aftersales Advisor at one of UK`s leading franchised dealerships where you will get the training and qualifications you require for your selected career! The apprenticeship is geared toward training the right candidate to become a fully-fledged Aftersales Advisor with the opportunity to gain permanent employment within the Group.But what does an Aftersales Advisor (Customer Relationship Manager) actually do? You will be responsible for excellent customer service, providing a friendly welcome to customers and ensuring that their vehicles are booked in, managing details and communicating with then, and maximizing the sales of workshop hours, additional aftersales products and services; providing the type of service that ensures that customers return to the business for future service and sales.This role is ideal for an energetic individual who is looking to progress their career within a fast paced environment and has the ability to work to and achieve targets and objectives, while maintaining a high standard of performance. If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice. If you are interested in joining the most progressive team in the industry please apply now.Upon successful completion of the apprenticeship, you will gain a Level 2 Customer Service NVQ.ABOUT YOUNo formal qualifications are required but you must be literate and numerate. Modern logistic support processes and systems are highly complex, and you must have a desire to become a first-rate member of the Team and have a thirst for knowledge. You must have minimum level 4 or equivalent qualifications in both Maths and English.DESIRED SKILLS & QUALITIESYou should be computer literate, well organised, able to deal with different types of customers, follow instructions and think logically; working in a busy and fast paced environment.TRAINING TO BE PROVIDEDWith mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge and skills required to achieve the qualification from working with some highly skilled professionals.ENTRY REQUIREMENTSAge: 16+ Prior Attainment: GCSE (or equivalent) grade A*-C or 9-4 in Maths and English.WHAT WE OFFER IN RETURN

• Discounted MOT & Service costs
• Enhanced Holiday Allowance - Increasing with service and including your Birthday
• Employee Long Service Recognition Scheme
• Pension Scheme with a well known and established provider (when you fulfil selected criteria)
• Life Assurance Scheme
• Discounted gym membership
• Employee Assistance Programme available
• On the job, Group and Franchise training
• Great career opportunitiesHOW TO APPLY

Your CV will be sent to the Training Provider for initial screening, you may then be invited to interview.

• Discounted MOT & Service costs
• Enhanced Holiday Allowance - Increasing with service and including your Birthday
• Employee Long Service Recognition Scheme
• Pension Scheme with a well known and established provider (when you fulfil selected criteria)
• Life Assurance Scheme
• Discounted gym membership
• Employee Assistance Programme available
• On the job, Group and Franchise training
• Great career opportunitiesHOW TO APPL