THIS POST IS OPEN TO MEMBERS OF THE ARMED FORCES COMMUNITY ONLY.

Armed Forces Talent Programme – Workforce Administrator – 6 month Paid Placement

• Are you an experienced administrator with good organisational skills?
• Can you demonstrate strong digital skills including experience of using SharePoint, MS Planner and One Note?
• Would you describe yourself as an excellent communicator with strong written and verbal skills?

As part of the Armed Forces Talent Programme, NHS 24 is offering a 6-month paid placement to join our Workforce Directorate. The successful candidate will work closely with the Associate Director of Workforce to build capacity across the Directorate by streamlining and enhancing administrative processes.
More information on the Armed Forces Talent Programme can be found here - Armed Forces Talent Programme | NHSScotland Careers
The successful candidate must be a member of the Armed Forces Community (i.e. a veteran, service leaver or a member of their family including spouse, partner or dependent)

WHO WE ARE

As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based in either our Clydebank or Cardonald centre.

THIS ROLE

This role supports all 3 teams that make up the Workforce Directorate including Resourcing and Planning, People Services and Organisational Development, Leadership and Learning. There will also be the opportunity to support our Practice Education team.
This Administrator role plays a pivotal part in supporting the operational and governance functions of the Workforce Directorate. The postholder will work across a broad range of activities that contribute to the efficiency, compliance, and digital transformation of workforce processes.

MAIN RESPONSIBILITIES

• Establish a structured digital approach to Workforce governance meetings and reports, with automated scheduling, reminders, and follow-ups to enhance transparency and accountability across all governance activities.
• Coordinate and plan complex HR-related meetings and activities, such as disciplinary hearings, grievance procedures, and formal consultations. This includes managing schedules, preparing documentation, liaising with stakeholders, and ensuring all processes are handled with confidentiality, accuracy, and sensitivity.
• Coordinating and preparing agendas, papers, and minutes for directorate-led workstreams.
• Support digital initiatives that streamline HR processes, such as implementing electronic forms, dashboards, and automated reporting.