Ag Customer Relationship Manager at Pratt Industries

Moultrie, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Attention To Detail, Multi-tasking, Confidentiality, Teamwork, Graphics, Color Separations, Art Development, Microsoft Suite, Data Mining, Reporting, Customer Relationship Management, Problem Solving, Market Knowledge

Industry

Packaging and Containers Manufacturing

Description

Candidates must have: * Bachelor's degree preferred, but not required * Broad knowledge of market segments and Pratt capabilities * Strong communication and interpersonal skills * Background in Graphics, color separations, art development preferred * Excellent organizational skills * The ability to pay attention to details * The ability to work and react well under pressure * The ability to multi-task and remain focused * The ability to manage and keep confidential information secure * The ability to work effectively with high performance, fast moving teams. * Previous corrugated industry experience a plus * Proficiency in all Microsoft Suite applications Responsibilities include: * Daily/Weekly/Monthly reporting * Price Template maintenance * Price request management and internal/external communication * Price Update management and internal/external communication * Art Proofs (Onsite verification) * Data mining, admin support for Sales and AG leadership team. * Reports to AG Warehouse GM. * Seeks, probes, converts and transfers customer requirements, issues and sentiment to internal corporate and plant teams utilizing effective communication skills. * Communicates timely and accurate information with our Sales and Plant Leadership teams. * Routinely submits written and electronic correspondence to customers, as appropriate, to document issues. * Is responsible for insuring that customer databases and information systems remain current with all appropriate customer data. * Routinely uses established procedures and IS/IT tools for internal and external communication and documentation. * Maintains close communication with multiple internal and customer plant and corporate teams to facilitate proper handling of all customer order information and scheduling/delivery issues. * Fulfills all tasks and responsibilities in a manner that supports a High Involvement Natural Team environment. * Stays abreast of current market, product, process and company issues for the market segments of assigned customers. * Active participation in data gathering/analysis to support fact-based decisions. * Work from home position, moderate travel may be required on as-needed basis Qualifications Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 10,000 highly-skilled, green-collar employees dedicated to the environment and sustainability. Jump on the path of a lifelong career! Click apply to start the process! Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance

Responsibilities

The Ag Customer Relationship Manager is responsible for managing customer requirements and issues, ensuring effective communication with internal teams. This role includes reporting, price management, and maintaining customer databases.