Agency Experience Intern at Olympus Insurance Company

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

21.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Project management, Presentation skills, Microsoft Office, Word, Excel, PowerPoint, Outlook, Canva, Video editing, Attention to detail, Organizational skills, Training coordination, Agency engagement, Insurance operations

Industry

Insurance

Description

Job Title: Agency Experience Intern Location: Jacksonville, FL (In-Office) Department: Agency Operations/Agency Experience Reports to: Agency Experience Manager Schedule: 25-30 hours per week from May through August 2026 (exact dates will be determined by school term) Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. About the Role The Agency Experience Intern will support the Agency Operations team in delivering a high-quality, “white-glove” experience to Olympus agency partners. This role will play a key part in coordinating agent communications, supporting training initiatives, and assisting with the rollout of new products and partnerships. This internship provides hands-on exposure to insurance operations, agency engagement, and cross-functional collaboration, while contributing to meaningful business initiatives. What You'll Do * Agent Communication & Engagement Support * Assist with outreach to agency partners to support onboarding, training participation, and ongoing engagement * Help coordinate communications related to product updates, training opportunities, and key initiatives * Support follow-ups to ensure agents have the resources needed for success * Training & Webinar Coordination * Assist in planning and executing webinars and training sessions (scheduling, invitations, attendance tracking) * Help prepare training materials, presentations, and supporting documentation * Support recurring monthly training programs, including onboarding sessions for new agency users * Project & Partnership Support * Support the Qualifying Agent Review initiative, including outreach coordination and training scheduling * Assist with coordination efforts for the Mercury partnership, including communications and follow-up tracking * Contribute to the rollout of new products by supporting training logistics and agent readiness efforts * Content & Material Development * Assist in creating and updating presentations, one-pagers, and training guides * Support development of visually engaging materials using tools such as Canva and PowerPoint * May assist with short training videos or walkthrough content * Administrative & Organizational Support * Track project progress, training attendance, and communication efforts * Help maintain organized documentation and reporting for ongoing initiatives * Assist with general administrative tasks to support Agency Operations What We're Looking For * Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Communications, Risk Management/Insurance, or a related field * Candidates should be current juniors or seniors, or recent graduates. * Strong written and verbal communication skills * Ability to present information clearly and professionally * Strong attention to detail and organizational skills * Ability to manage multiple tasks and deadlines * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Preferred (Nice to Have) * Experience with Canva or similar design tools * Exposure to video editing tools (for training content) * Interest in insurance, agency operations, or client experience What You’ll Gain * Hands-on experience supporting real business initiatives and partnerships * Exposure to agency operations within the property & casualty insurance industry * Opportunity to build communication, project management, and presentation skills * Direct collaboration with cross-functional teams and leadership * Insight into training development and agent engagement strategies EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer: This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until April 24, 2026, or until a sufficient pool of qualified candidates has been identified.

Responsibilities

The intern will support the Agency Operations team by coordinating agent communications, training initiatives, and product rollouts. They will also assist with project tracking, content creation, and administrative tasks to ensure high-quality service for agency partners.