Agency Officer (Mataram) at Moladin

Mataram, West Nusa Tenggara, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Performance Monitoring, Operational Management, Coaching, Facilitation, Presentation, Team Building, Communication, Investigation, Negotiation, Analytical Skills, Attention to Detail, Microsoft Office, Google Sheets, Google Drive, Financial Technology

Industry

Internet Marketplace Platforms

Description

Responsibilities Lead a team and monitor Third Party team's performance to ensure all standards and targets are met. Responsible for overall Third party team operational activities from briefing to debriefing. Manage overall team performance standards and compliance. Liaise with trainer, supervisor, and management to increase collection rate of NPL late users. Perform meeting with the management team to cover performance results and solution or action items. Requirements Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field. At least 2 years of experience as a Supervisor or Team Leader. Have a strong interest in the financial technology industry. Possess experience in Agency Management (preferred). Exhibit effective coaching, facilitation, presentation, and team building abilities. Proficient in Microsoft Office, Google Sheets, and Google Drive. Demonstrate strong communication, investigation, and negotiation skills Attention to detail and showcase strong analytical skills. Fluent in both Bahasa and English (preferably). About Moladin Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”). For further information about Moladin, please visit https://moladin.com

Responsibilities

The Agency Officer will lead a team and monitor the performance of the Third Party team to ensure standards and targets are met. They will manage operational activities and liaise with management to improve collection rates of NPL late users.