Agency Services Coordinator at Arkansas Foodbank

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Compliance Monitoring, Relationship Building, Community Partnerships, Food Safety, ServSafe Certification, Interpersonal Skills, Collaboration, Teamwork, Communication Skills, Microsoft Office, Data Management, Project Support, Outreach, Training, Reporting

Industry

Non-profit Organization Management

Description

Description The Agency Services Coordinator is responsible for supporting and providing counsel to new and existing agency partners. They are responsible for assisting agencies with technical support regarding agency tools, programs and compliance. This position conducts scheduled and unscheduled site visits for compliance monitoring ensuring all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards are met. This position requires up to 80% in-state travel. They take an active role in building relationships with the agencies and identifying and maintaining community partnerships and collaboration efforts. This position requires an understanding of all Arkansas Foodbank food safety policies and compliance with all food safety related procedures, including attaining and maintaining ServSafe certification. The Agency Services Coordinator is a vital member of the Programs department and collaborates with them to support the implementation of new strategies, programs or initiatives. As a team they will work with member agencies to increase member capacity in order to better support the communities they serve. This position will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems. They will possess strong interpersonal skills, a spirit of collaboration and teamwork, and a commitment to hunger relief. Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings. Essential Duties and Responsibilities The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or to equalize peak work periods or otherwise balance the workload. Individuals in this position may occasionally work irregular hours as necessary. Conduct scheduled and unscheduled site visits for compliance monitoring and new agency approvals, ensuring all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards are met. Counsel new and existing agencies regarding compliance, policy and programs. Develop and maintain working relationships with agencies via telephone, mail, virtual settings, and in person. Maintain agency and related databases and records (electronic databases and paper files) ensuring accurate and complete data and service information. Maintain an understanding of all Arkansas Foodbank food safety policies and compliance with all food safety related procedures, including attaining and maintaining ServSafe certification. Work with Operations staff to identify and support agency retail partners. Provide agencies technical assistance regarding agency tools, compliance and programs. Work with Arkansas Foodbank staff and member agencies to increase member capacity. Support Arkansas Foodbank staff and agencies in the implementation of new strategies, programs or initiatives. Provide support with projects and special events including training opportunities, agency onboarding, community meetings, and other Programs events as needed. Provide support with identifying and maintaining community partnerships and collaboration efforts. Provide timely and accurate monthly and/or quarterly reports. Participate in departmental planning, budgeting and staff development. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions This position operates in a community and a professional office environment. The employee is occasionally exposed to hot, cold and/or humid conditions. This position routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and other office machines. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift/move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Frequently required to operate vehicles. ADA Arkansas Foodbank is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to perform the essential functions of this position, please contact human resources. Inclusion and Belonging Statement Arkansas Foodbank values the individuality of all employees, volunteers, donors, and neighbors. We believe lived experiences provide unique viewpoints and ideas that strengthen and enrich our organization. We strive to create an inclusive culture that values different perspectives and reflects our organizational values. Requirements Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of management. The following qualifications are preferred for the candidate or employee: The a bachelor’s degree from a college or university preferably in Social Work, Business, Nonprofit Management, Community Development, Health Administration, or a related field and Minimum two (2) years of experience in community outreach, service leadership, social services or related field Experience in a non-profit organization is preferred Ability to build and maintain effective working relationship with diverse stakeholders. Exceptional communication skills, demonstrated through written work and speaking experience with diverse audiences. Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, PowerPoint, and Teams. Ability to travel up to 80% of the time in-state. Current Arkansas driver’s license and proof of insurance. Must pass preemployment drug screening and background check.

Responsibilities

The Agency Services Coordinator supports and provides counsel to agency partners, ensuring compliance with various standards through site visits. They also build relationships with agencies and assist in implementing new strategies and programs.