Agent - Air Export Operations at Expeditors

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Air Export Operations, Data Entry, Freight Tracking, Billing, Customer Service, Vendor Management, Compliance, Microsoft Office, Interpersonal Communication, Operational Efficiency

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Air Export Files and reporting Use Tree View on daily basis Ensure arrival notices are communicated to overseas and customers Ensure accurate and timely client and vendors billing Interact with our customers in arranging their international shipments, meeting customer service standards Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved) Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Meet KPI standards in accordance with the Company’s procedures Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Take on additional assignment as required, supporting company needs. Qualifications Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Good Microsoft Office skills (Excel, Word etc.) Emotional resilience Self-reflecting and open to feedback Initiative and ability to work in autonomy Role model of integrity and pride for all employee Proven supervisory attitude Additional Information Expeditors offers excellent benefits: Group Medical Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus

Responsibilities

Manage the smooth flow of air export freight, including accurate data entry, tracking, and timely billing. Coordinate with customers, airlines, and trucking companies to ensure international shipments meet service standards and regulatory compliance.