Agent-Air Import Operations at Expeditors

Tuen Mun District, New Territories, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shipment Coordination, Exception Management, Regulatory Compliance, Security Compliance, Customs Documentation, Dangerous Goods, Problem-Solving, Air Freight, Time-Definite Transportation, Customer Updates, Logistics Solutions, Freight Forwarding, English Fluency, PC Proficiency, Rotating Shift Work

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Job Description About the Team: We are Aviation Team to handle time‑definite, high‑visibility movements where speed, precision, and compliance are non‑negotiable. We partner cross‑functionally to resolve exceptions, working close with origins, provide end‑to‑end solutions, and keep customers informed at every milestone. Role Summary: To lead critical shipment coordination, manage escalations, and ensure regulatory and security compliance for urgent movements. Coordinate and monitor critical air shipments from booking through final delivery, ensuring on-time performance and proactive exception management. Drive rapid problem-solving by collaborating with internal teams (operations, brokerage, customer service) and external partners (airlines, handlers, vendors). Ensure compliance and accuracy in documentation for customs, security, and dangerous goods regulations. Deliver timely customer updates and conduct post-incident reviews to capture learnings and prevent recurrence. Provide on-site support for customs clearance and service provider arrangements. Participate in after-hours/on-call coverage on a rotational basis (including day/night and holiday shifts). Qualifications University graduate in 1-2 years relevant experience, or certificate/diploma or Formal Secondary School graduate with over 3 years working experience in freight forwarding industry. Fluent in written and spoken English. Possess strong interest to pursue long term career in the logistic solutions industry. Good communication and customer service skills. Proficient PC knowledge. Availability to work rotating shift including night shift. Additional Information Attractive remuneration package with good career prospect will be offered to the right candidates. Interested parties, please send your full resume by clicking "I'm interested" button below. Please quote the reference on your application. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Shortlisted candidates will be notified within 6 weeks. All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process. Expeditors is an equal opportunities employer and works towards a smoke free environment.

Responsibilities

The role involves leading critical shipment coordination, managing escalations, and ensuring regulatory and security compliance for urgent air movements from booking through final delivery. This includes driving rapid problem-solving by collaborating with internal and external partners and ensuring accuracy in all required documentation.