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Agent, Customer Service at Canadian North
alberta, Alberta, Canada -
Full Time

Start Date

Immediate

Expiry Date

03 Jan, 27

Salary

45000.0

Posted On

05 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Process passengers and baggage;
  • Make reservations and compute fares;
  • Respond to travel agency inquiries
  • Assist passengers with mobility and special needs;
  • Assist customers with escalations and complaints;
  • Issue tickets and process sales reports for deposit;
  • Process claims for damaged or missing baggage;
  • Record flight arrival and departure times;
  • Conduct radio communications with the aircraft;
  • Provide load data;
  • Participate in IRROP response;
  • Maintain records as required; and
  • Complete other duties as assigned.
Responsibilities
  • Process passengers and baggage;
  • Make reservations and compute fares;
  • Respond to travel agency inquiries
  • Assist passengers with mobility and special needs;
  • Assist customers with escalations and complaints;
  • Issue tickets and process sales reports for deposit;
  • Process claims for damaged or missing baggage;
  • Record flight arrival and departure times;
  • Conduct radio communications with the aircraft;
  • Provide load data;
  • Participate in IRROP response;
  • Maintain records as required; and
  • Complete other duties as assigned.