QUALIFICATIONS ET COMPÉTENCES REQUISES :

• Diplôme d’études collégiales ou expérience équivalente.
• Connaissance des systèmes informatiques liés à la gestion des commandes (par exemple, SAP, WMS) est un plus, mais non requise.
• Le bilinguisme est un atout
• Excellentes compétences en communication et en relations interpersonnelles
• Capacité à travailler de manière collaborative avec des équipes interfonctionnelles.
• Souci du détail et capacité à gérer plusieurs tâches simultanément.
• Orienté client et axé sur la résolution proactive des problèmes.
• Flexibilité pour s’adapter à des environnements de travail dynamiques et des demandes changeantes.

Tootsi Impex is a North American leader in bulk, natural, and health food products. Our company was established in 1986. We are a direct importer, processor, and distributor of over 1500 products. Our headquarter is based in Montreal where we also manufacture unique and trend-setting snacks from our state-of-the-art facility.

REQUIRED QUALIFICATIONS & SKILLS:

• College diploma or equivalent experience.
• Knowledge of computer systems related to order management (e.g., SAP, WMS) is an asset but not a requirement.
• Bilingual proficiency is a plus
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Customer-oriented and focused on proactive problem-solving.
• Flexibility to adapt to dynamic work environments and changing demands.

ABOUT THE ROLE:

The Fulfillment Agent is responsible for coordinating and managing the order fulfillment process for customers. They work closely with the sales, logistics, and warehousing teams to ensure the smooth and efficient execution of orders, while maintaining excellent customer relations.