C EVA Logistics est l’une des principales entreprises de logistique au monde, avec plus de 1 500 installations dans plus de 170 pays, offrant une gamme complète de services de logistique contractuelle, de fret international, de transport et de gestion de la distribution. Elle propose un soutien à la chaîne d’approvisionnement, ainsi que des services de consultation logistique, des solutions adaptées aux secteurs spécifiques, une gestion du fret à l’échelle mondiale et la mise en place de systèmes.
Chez CEVA, nous plaçons les personnes au premier plan et nous nous efforçons d’améliorer nos méthodes dans tout ce que nous faisons. Notre culture repose sur l’ Audace, l’Imagination, l’Exemplarité et l’Excellence . Ces valeurs fondamentales façonnent notre environnement de travail, qui réunit 110 000 collaborateurs diversifiés et solidaires. Ensemble, nous nous encourageons mutuellement, nous nous responsabilisons et nous nous efforçons de créer un espace de travail inclusif et sécurisé.
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness , Imagination , Exemplary and Excellence . With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

VOTRE ROLE

Coordonner les activités du départment d’export maritime afin d’assurer une expérience client courtoise et efficace tout en maintenant une structure de coûts compétitifs tant pour CEVA que pour nos clients. Tenir les clients informés de l’état de leur envoi.

YOUR ROLE

To coordinate the activities of the ocean export department to ensure a courteous and efficient customer experience while maintaining a competitive cost structure for both CEVA and our clients. Keep clients informed of the status of their shipment.

WHAT WILL YOU BE DOING

• Receive orders form clients after having analysed their needs.
• Make reservations with shipping lines.
• Verify documents (B13, commercial bill, certificate of origin, credit letter, permit, etc.) to ensure that they conform to the customs regulations at origin as well as at destination.
• Open files for shipment and enter data in the operational system according to the ISO standards of the company.
• Update events in the CARGOWISE system.
• Organize shipments and deliveries according to reservations.
• Transmit notices and documentation to the client, overseas agent or recipient.
• Keep shipment files and overseas clients and overseas agents/recipient updated.
• Invoice clients and ensure that all charges for services rendered are included and that rates are billed according to the agreement. (Renegotiate the rates in order to increase profitability)
• Issue non conformity notices and customer complaints in accordance with ISO procedures.
• Tracking shipments to destination, including transfer of shipments.
• Other duties as requested by the immediate supervisor.