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Agent for Towing and Roadside at Global Pacific Support

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Active Listening, Multitasking, Problem Solving, Decision Making, VoIP Systems, English Communication, Roadside Assistance Coordination

Industry

Description

Global Pacific Support is looking for skilled Agents for Towing and Roadside Assistance to join our team. In this role, you will serve as the primary point of contact for customers in need of roadside support, ensuring timely and efficient coordination of services. Ideal candidates should have strong communication skills, the ability to work under pressure, and excellent problem-solving and multitasking abilities. Proven experience in customer service, preferably in a BPO setting; background in towing and roadside assistance is an advantage. Excellent communication and active listening skills. Ability to multitask and perform efficiently in a fast-paced, high-pressure environment. Strong problem-solving and decision-making abilities. Reliable internet connection and a quiet, distraction-free home workspace. Proficient in using computers, VoIP systems, and web-based tools. Willingness to work flexible schedules, including weekends and holidays. Self-motivated, dependable, and able to work with minimal supervision. Good command of both written and spoken English. Must have a functional PC or laptop with an updated operating system and a working headset. 100% remote job working in the comforts of your home Non-toxic environment Growth potential

Responsibilities

Serve as the primary point of contact for customers requiring roadside support. Coordinate towing and assistance services efficiently to ensure timely resolution.