Agent, Pricing & CS at FedEx
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

10 Nov, 25

Salary

0.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Aerospace, Aviation, Access, Excel, Powerpoint

Industry

Outsourcing/Offshoring

Description
  • Company: FedEx Logistics AMEA
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 48
  • Posting End Date: 2025-08-13T00:00:00+00:00
  • Remote: No
  • Location: Dubai, Dubai, United Arab Emirates

DESCRIPTION

  • Coordinate and provide pricing quotations while supporting the development of pricing analysis and recommendations for country pricing.
  • Ensure effective implementation and maintenance of pricing programs.
  • Deliver high-quality customer service, ensuring timely response and accurate booking arrangements.
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PRICING PROPOSAL – Provide and maintain pricing proposal for internal and external customer of FedEx Logistics in Dubai, UAE; ensure all customer agreements adhere to pricing policies and process; evaluate and recommend exceptions to pricing policies in order to minimize company’s risk exposure and ensure compliance to pricing Policies and Process.

  • PRICING DATABASE MANAGEMENT – Develop and maintain the pricing database for all products; Update freight charges, surcharges, and other operational costs from airlines and ocean carriers regularly.
  • PRICING PROCESS – Recommend and implement pricing process and ensure all processes are in line with Corporate Pricing Policy.
  • REPORTING - Develop and deliver management reports to monitor revenue performance and highlight trends or gaps.
  • INTERNAL RELATIONS - Act as a liaison with other Product teams (Air & Ocean) to ensure interdepartmental coordination; communicate changes in the pricing program with other departments; provide input on problem situations and program enhancements to ensure resolutions in order to keep internal functional departments informed to take actions as appropriate and to provide effective support for all pricing programs.
Responsibilities

Please refer the Job description for details

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