Agent, Ramp Service at TREGO DUGAN AVIATION OF GRAND ISLAND INC
Nashville, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Attention To Detail, Communication, Customer Service, Ground Equipment Operation, Teamwork, Reliability, Problem Solving, Safety Awareness, Physical Dexterity, Adaptability, Time Management, Stress Management, Baggage Handling, Aircraft Cleaning, Security Procedures, Customer Assistance

Industry

Airlines and Aviation

Description
General Purpose of Job: The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.  Essential Duties and Responsibilities: * Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. * Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area. * Load and unload baggage, luggage, and comail. * Operate ground equipment, including tugs and belt loaders. * Marshal aircraft to and from gates. * Provide proper handling of baggage requiring special care. * Service aircraft lavatories. * Perform aircraft interior cleaning. * Responsible for aircraft security searches and commissary security searches. * Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. * Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. * Able to communicate using a two-way radio.   Competency/Behavioral Requirements: * Be pleasant with others on the job and display a good-natured, cooperative attitude * Be reliable, responsible, and dependable, and fulfill obligations. * Attention to Detail * Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations * Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace * Willingness to take on responsibilities and challenges * Be sensitive to others' needs and feelings and be understanding and helpful on the job * Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get     things done         Physical Demands: Must be able to work in a high-pressure environment.  Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time.  Must have sufficient vision and ability to safely perform the essential functions of the position.  Work Environment:  Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.  Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills  Must be at least 18 years old. Must have a valid driver’s license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Attend and successfully complete required training  Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays.
Responsibilities
The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft. They also operate ground service equipment and assist customers with special needs.
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