Agent service à la clientèle at Beneva

Quebec, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

25.34

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Data validation, Insurance claims processing, Bilingualism, Problem solving, Collaboration, Attention to detail

Industry

Financial Services

Description

Official Internal Job Title: Agent au service à la clientèle I Worker Type: Regular Job Description: Salaire débutant à 25,34$/h + prime d'anglais! Plusieurs postes disponibles. Offrir une expérience client conviviale et un service personnalisé, c’est votre truc? Ça tombe bien, nous aussi ! En tant qu’agent(e) service à la clientèle, vous jouerez un rôle clé en soutenant nos clients et nos fournisseurs pour nos produits de l’assurance collective. Vos missions : Traiter et valider des demandes de prestations d’assurance collective Offrir une expérience client agréable, tout en répondant à leurs besoins Collaborer avec nos fournisseurs et professionnels de la santé (pharmaciens, dentistes et autres) pour rassembler toutes les informations nécessaires pour une demande de prestation Contribuer à divers projets stimulants qui valorisent votre expertise Votre profil : Diplôme d’études collégiales (DEC) Expérience pertinente au service à la clientèle (ex. centre d’appels, domaine de la santé, etc.) Maitrise avancée de la langue anglaise, tant à l’oral qu’à l’écrit, en raison de la nature des tâches, des outils de travail ou d’interactions avec des collègues, partenaires, clients ou fournisseurs anglophones, ou afin de répondre aux objectifs de croissance de l’entreprise. Les candidats retenus devront se soumettre à un test d'anglais. Nous vous offrons : Salaire compétitif, boni annuel et prime de bilinguisme Généreuse banque de journées de maladie et de vacances pour un équilibre vie-travail optimal Assurance collective flexible et avantageuse (assurance vie, assurance maladie incluant les soins dentaires et assurance salaire) Régime de retraite concurrentiel à prestations déterminées pour vous aider à planifier votre avenir Un environnement de travail stimulant et dynamique Horaire : 35 heures par semaine du lundi au vendredi (à raison de 2 soirs / semaine – l’horaire de soir se termine à 20 h) Prêt(e) à faire partie des gens qui protègent les gens? 💜 Postulez dès aujourd'hui! #LI-HYBRID #S1 Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply. True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services. Follow us on Instagram ! @beneva.ca English video Here, you can give meaning to your talent in a way that feels authentic to you. We welcome people for who they are and what makes them unique. Because at the end of the day, those differences help us grow together. We take care of our people by offering a competitive salary, a defined benefit pension plan, group insurance for you and your family, a flexible schedule and vacation time to make the most of your life. Also, to help you strike the proper work-life balance, we offer you the opportunity to split up your time between the office and your home which we refer to as the hybrid work mode. We like you just the way you are! That’s why we value different perspectives and ideas in an environment that promotes a sense of belonging and offers equal opportunities to all. Whether you’re an experienced professional, a student or undergoing a career change, we have an opportunity for you to discover or rediscover insurance. We offer you the means to enhance your knowledge, develop your abilities and launch your career. We want you to feel good in your mind and body. Helping you strike the right balance is important to us, which is why we have a team dedicated to the health and well-being of our employees. Plus we encourage you to get up and move which is why we're offering you a telemedicine service and an Employee Assistance Program. We want you to keep you happy. At Beneva, we're in tune with nature by undertaking several initiatives such as LEED buildings, rooftop bee hives and gardens and a paperless environment. We also respect our fellow man by being involved in many social causes. We support concrete actions to give back to the community and encourage the social engagement of our employees. We put people first. We support them through all stages of their life by giving them peace of mind and we contribute to the well-being of the community. Follow us on LinkedIn

Responsibilities

The agent will process and validate group insurance claims while providing personalized and friendly customer service. They will also collaborate with healthcare professionals and suppliers to gather necessary information for claim requests.