DESCRIPTION SOMMAIRE DU POSTE:

Le titulaire du poste est responsable d’assurer la prise de commandes quotidiennes, par téléphone et par courriel, à des concessionnaires ainsi qu’à une clientèle professionnelle dans le domaine du HVAC.

THIS POSITION IS IN PERSON ON THE SOUTH SHORE OF MONTREAL, IN ST-MATHIEU DE BELOEIL.

Since 1990, SUNRISE Tradex Corp. has established itself as a leading distributor of air conditioning/ventilation products and hardware.
In order to support our growth and operations, we are currently looking for a CUSTOMER SERVICE AGENT - dealer and professional customers.
Permanent full-time

SUMMARY JOB DESCRIPTION:

The employee is responsible for taking daily orders, by telephone and e-mail, from dealers and professional customers in the HVAC field.

WHAT WE OFFER

• Permanent full-time position;
• 40-hour work week, Monday to Friday, 7:30 a.m. to 4:00 p.m., with 30 minutes of lunch per day;
• Group insurance, group RRSP with employer contribution;
• Starting at $20/hr, to be discussed according to experience. Annual salary review.
  If your skills and aspirations are aligned with the profile we are looking for, send us your application, as soon as possible.
  At SUNRISE Tradex Corp., we believe that the people working for us are the foundation of our success and we want them to be happy in our work environment.
  We thank you for your interest. However, only successful candidates will be contacted.

• Take and enter daily orders by telephone and e-mail;
• Forward, via Teams, the daily orders to the right warehouse;
• Manage and maintain a shared planning calendar for post-dated orders;
• Manage and maintain multiple corporate email addresses;
• Occasionally receive and serve customers who come to our branch and redirect them, according to their needs, to people within the various departments of the organization;
• Refer all situations requiring attention to the immediate superior;
• Any other tasks requested by management.