JOB SUMMARY

Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

ABOUT THE ROLE:

HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.
We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

ROLE OVERVIEW:

In the Agile Delivery Management profession, we are passionate about our teams, and supportive of our colleagues. We have an Agile Delivery Manager Community to learn, share and support each other.
Our community is made up of diverse individuals with a range of backgrounds and experiences. We have clear profession career paths, supported by Senior Agile Delivery Managers, Heads of Profession and Profession Leads.

KEY RESPONSIBILITIES:

As an Agile Delivery Manager, you will:

• Understand when and how to employ Agile and Delivery Management techniques to get the best result.
• Coach team members, CDIO and HMRC stakeholders in Delivery Management and Agile techniques.
• Monitor and facilitate effective delivery progress.
• Encourage and facilitate continuous improvement and identify and remove blockers to delivery.
• Understand and be able to interpret the needs of business and technical stakeholders and manage expectations successfully.
• Lead, develop and motivate multidisciplinary teams to deliver value.
• Create the right environment for teams to succeed, helping them self-organise and create a culture of learning, collaboration and transparency.
• Use a range of methodologies, mainly within an Agile environment, to monitor and forecast delivery team’s work as well as create a motivating environment to focus on what is most important to the delivery and allow the team to succeed.
• Work within a delivery team throughout the delivery lifecycle, to deliver value and change, usually within the context of wider projects and programmes.
• Use your knowledge and experience of Delivery Management or Agile to coach and mentor teams and colleagues
• Be an active member of the Agile Delivery Manager community.
• Use a variety of team forming, norming and storming techniques to build self-sufficient and empowered teams
• Collaborate with stakeholders to produce a favourable outcome.
• We align to the Government Digital and Data Profession Capability Framework, further information can be found here https://ddat-capability-framework.service.gov.uk/role/delivery-manager.