AGM/Bar manager -Upscale California Cuisine restaurant-lounge at The Bungalow Hospitality Group

Long Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

85000.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front-of-house Operations, Staff Supervision, Guest Experience Management, Responsible Beverage Service, Labor Cost Control, Inventory Management, California Labor Law Compliance, Mixology, Wine Knowledge, POS Systems, Scheduling Software, Microsoft Office, Recruitment, Staff Training, Conflict Resolution, Cash Handling

Industry

Hospitality

Description

Objective: The AGM supports the General Manager in leading daily front-of-house operations, guest experience, staff performance, and compliance for a fast-paced, elevated California bistro. The AGM helps drive service standards, responsible alcohol service, and a positive team culture. This venue has a strong wine list and a background as a Sommelier with a good foundation of mixology is preferred. The AGM works closely with the General Manager and Director of Operations to ensure operational excellence, financial performance, and compliance with company policies and California regulations. Responsabilities: Operations & Leadership • Oversee front-of-house operations during shifts, ensuring smooth and efficient service. • Recruit, train, schedule, and supervise FOH staff in compliance with California wage and hour laws. • Ensure accurate timekeeping and that non-exempt staff receive required meal and rest breaks. • Provide coaching, performance feedback, and documentation in partnership with the General Manager. Guest Experience • Maintain a visible floor presence to ensure a high level of guest satisfaction with minimal office time during service • Resolve guest concerns promptly and professionally, escalating when necessary. • Uphold service standards and the elevated bistro experience Responsible Beverage Service • Ensure all alcohol service complies with California ABC laws and Responsible Beverage Service (RBS) requirements. • Confirm staff maintain valid RBS certification and follow ID verification procedures. • Manage situations involving intoxicated guests and document incidents. Financial & Administrative • Support cash handling, POS management, daily reporting, and labor cost control. • Assist with ordering, inventory, and vendor coordination for the front of house. Preferred Experience: Compliance & Safety • Ensure compliance with California labor laws, health codes, and Cal/OSHA safety standards. • Report and document incidents, injuries, and unsafe California Food Handler Card required, or must be obtained within 30 days of hire. • California Responsible Beverage Service (RBS) Certification required within 60 days of hire. • ServSafe Manager Certification preferred, or obtained within 30 days of hire. • Minimum of 4 years of hospitality or restaurant experience, including supervisory or management responsibility in an elevated bistro-upscale environment. • Strong knowledge of California labor laws, wage and hour requirements, and responsible alcohol service. • Good knowledge of California wine and craft cocktails preferred. • Proficiency with POS systems, scheduling software, and Microsoft

Responsibilities

The AGM supports the General Manager in leading daily front-of-house operations, ensuring high guest satisfaction and staff performance. They are responsible for maintaining operational excellence, financial performance, and strict compliance with California labor and alcohol laws.