About the Role
The Assistant General Manager (AGM) plays a key leadership role supporting the General Manager in the daily operations and long-term success of the Club. This position provides oversight across multiple departments and helps ensure an exceptional experience for members and guests. The AGM serves as a collaborative partner to department heads with potential to transition into the GM role , with exposure to budgeting, events, member services, food & beverage, and overall Club strategy.

KEY FOCUS: GOLF OPERATIONS, GOLF COURSE MAINTENANCE AND HOSPITALITY (SERVICE STANDARDS, FUN, WELCOMING MEMBERSHIP). DIRECTOR OF GOLF/PGA EXPERIENCE PREFERRED.

This position may be combined with specific department head responsibilities or serve as a standalone leadership role depending on Club needs.

Qualifications

• 5+ years of experience in club, hotel, or hospitality management required
• Director of Golf/PGA experience preferred.
• Strong operational and financial acumen; experience managing teams and budgets
• Proven ability to lead teams and develop a positive workplace culture
• Experience with event planning, food & beverage service, and/or member programming
• Excellent interpersonal and communication skills
• Strong computer literacy/Spreadsheet knowledge required.
• Bachelor’s degree preferred
• Relevant certifications (e.g., Food Safety, TIPS, CPR) a plu

Physical Requirements

• Ability to work on-site with a flexible schedule, including evenings, weekends, and holidaysCapable of lifting up to 50 lbs and standing/walking for extended perio

• Support the General Manager in all aspects of Club operations and strategic planning
• Collaborate with department heads to deliver consistent, high-quality member service
• Participate in financial planning, budgeting, and forecasting; monitor labor and expense controls
• Partner with the Director of Food & Beverage to uphold high service standards, streamline operations, and ensure consistent guest satisfaction across all dining outlets
• Provide leadership presence during meal periods and events, supporting F&B teams during peak service and resolving member/guest concerns in real time
• Collaborate on F&B financial performance by monitoring labor, cost of goods, inventory, and expense controls to achieve departmental goals
• Support strategic improvements in F&B offerings in anticipation of the hotel renovation completion—including service model updates, outlet repositioning, and staff readiness
• Coordinate with the Director of Business Operations on cross-functional initiatives, including event logistics, outlet transitions, and capital improvement alignment
• Drive member engagement by developing and executing social and programming calendars
• Work with Membership and Events teams to support sales, retention, and revenue growth
• Serve as a key liaison between the F&B department and other club functions to maintain cohesive planning and execution for club-wide programming and events
• Contribute to staff development and performance coaching efforts to ensure a strong, service-oriented F&B team culture
• Manage employee performance, development, and training to foster a culture of service and accountability
• Serve as Manager-on-Duty during peak hours; ensure visibility, approachability, and operational oversight
• Partner with Member Committees and stakeholders to align offerings with member needs
• Monitor compliance with safety, labor, and company policies
• Lead or participate in daily stand-ups, department head meetings, and staff communication efforts

Qualifications

• 5+ years of experience in club, hotel, or hospitality management required
• Director of Golf/PGA experience preferred.
• Strong operational and financial acumen; experience managing teams and budgets
• Proven ability to lead teams and develop a positive workplace culture
• Experience with event planning, food & beverage service, and/or member programming
• Excellent interpersonal and communication skills
• Strong computer literacy/Spreadsheet knowledge required.
• Bachelor’s degree preferred
• Relevant certifications (e.g., Food Safety, TIPS, CPR) a plus

Physical Requirements

• Ability to work on-site with a flexible schedule, including evenings, weekends, and holidaysCapable of lifting up to 50 lbs and standing/walking for extended period

• Compensation Package : Competitive Salary Range; Bonus Potential; Comprehensive Benefits including Medical, Dental, and Vision; 401k Retirement Plan; Ongoing Training and Development. Join our dynamic team and unlock abundant opportunities for personal and professional growth within the private Club industry!
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