Agreements Officer at University of Melbourne

Parkville, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

99864.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-resource Acquisition, Access Management, Troubleshooting, Vendor Collaboration, Customer Service, Record Maintenance, Library Management Systems, Discovery Systems, Time Management, Attention To Detail, Continuous Improvement, Licence Management, Access Activation, Query Management, Workflow Management, Service Enhancement

Industry

Education Administration Programs

Description

Role type: Part-time; Continuing Department: Student and Scholarly Services Salary: UOM 5 $86,943 - $99,864 p.a. plus 17% super (pro rata for part-time) Specialist electronic collections and access role, direct impact on student and researcher success / collaborative, service-focused library team. Apply now to shape seamless access to e-resources and deliver outstanding service across our academic community. Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website. Your next career opportunity In this role, you will ensure reliable access to key e-resources for students and staff. You will manage e-resource acquisitions and troubleshooting, collaborating with vendors and colleagues to resolve complex access issues. You will also contribute to projects and events that enhance Library collections, systems and user experience. What you will deliver: Perform day-to-day e-resource acquisition and activation, including ordering, licence management, access activation, renewals and ongoing access maintenance. Monitor and resolve reported access problems, liaising with vendors, IT teams and Library colleagues as required. Provide responsive customer service by managing purchase and access queries and communicating clearly with staff, academics and students. Maintain accurate records and follow agreed workflows in library management and discovery systems to support reliable content delivery. Contribute to projects, service enhancements and events that improve collection access, engagement and e-resource services. You may be a great fit if you: Hold a tertiary qualification in a relevant discipline, or equivalent combination of education and experience. Have knowledge of, and some experience with e-resource acquisition and management practices. Are familiar with library management and discovery systems to manage orders, access and related data. Manage time, tasks and competing deadlines effectively, with strong attention to detail and continuous improvement mindset. For further information please refer to the attached PD at the bottom of the advert. What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including: Build future financial security with 17% superannuation Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company Health and well-being services including a leading Employee Assistance Program For more information check out our benefits page! Your new team – Student and Scholarly Services You will join the University Library’s Collection Access and Development team, focused on e-collections and discovery. The team works collaboratively to ensure students, academics and researchers access trusted online content whenever they need it. You will work with supportive colleagues, clear processes and evolving technologies in a dynamic, service-oriented environment. Be Yourself The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb. We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process. Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at oied-hr@unimelb.edu.au. Application essentials: Visit "apply with us" to learn more about the process, including tips and FAQs. You must have current valid work rights for Australia. Visa sponsorship is not available for this role. A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you. Please upload your resume and a cover letter outlining your interest and experience as part of the application process. Want to know more? For queries related to this specific position, contact Danni Feng - danni.feng1@unimelb.edu.au For questions related to our recruitment process email Mick Powar at hr-careers@unimelb.edu.au For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at hr-careers@unimelb.edu.au (subject: 'Recruitment Adjustments'). Apply today, and join a community that’s shaping the future. Applications close: Sunday 12th April at 11:55 PM; Melbourne time zone. Position Description: JR-011314 - UOM 5 Agreements Officer PD.docx JR-011314 - UOM 5 Agreements Officer PD.pdf Explore leadership opportunities to shape the future and growth of the University of Melbourne - Executive Opportunities Welcome to the University of Melbourne – where our vision for positive societal change creates impact. Join our community of world-class thinkers, where innovation thrives, and your ideas shape the future. Why choose us? You'll work among the best, pushing the boundaries of knowledge with passion. Whether you're driving groundbreaking research, inspiring the next generation through teaching, or providing essential professional services, we empower you to excel. At the University of Melbourne, your potential is our priority. Elevate your career, make a real difference, and be part of a diverse community that values your unique contribution. Your journey to professional and personal growth starts here. Discover more at - https://about.unimelb.edu.au/ At the heart of our mission is a commitment to enriching society through education and research. Through our strategy "Advancing Melbourne," we're not just shaping our own future; we're shaping the future of the state, the nation, and our global community. Together, we propel Australia forward, positioning it as an ambitious, forward-thinking leader on the world stage. Our staff play a key role in elevating Australia's reputation and influence globally. Your contributions are the driving force behind our ambition to be a leading force for positive change. Join us, and let's advance Melbourne – and the world – together. Discover more The University has committed to a strategic vision which aims to create a thriving, fair and diverse university community, working together respectfully to make a difference to each other and in the world. Join us on our journey to build a future where everyone in our community can feel a strong sense of belonging, and diverse perspectives fuel success. Discover more Want to know more about us, our processes, or future opportunities? We would love to connect with you! Get in touch with our friendly Talent Acquisition team at hr-careers@unimelb.edu.au

Responsibilities

The role involves performing day-to-day e-resource acquisition, activation, license management, and ongoing access maintenance for key electronic collections. Responsibilities also include monitoring and resolving access problems by liaising with vendors and IT teams, and providing responsive customer service regarding purchase and access queries.