AI Advantage Lead - APAC and Japan at ServiceNow

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Consulting, Executive Presence, Workshop Facilitation, Transformation Strategy, Operating Models, Digital Programs, AI Programs, Problem Structuring, Stakeholder Alignment, Multi-disciplinary Teams, High-Velocity Engagements, Global Mindset, AI, ServiceNow Platform, Prototype Building

Industry

Software Development

Description

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWe are building a new global AI Advantage team at ServiceNow, and we’re looking for an exceptional candidate to oversee APAC and Japan. We’re interested in candidates that can help turn our customer’s strategy into real proof in weeks. About the Role These leaders will run intensive, on-site Vision-to-Prototype engagements with C-level executives across our Marquee customers— helping define ServiceNow strategy, prioritize high-value use cases, and orchestrate cross-functional teams to build prototypes on the ServiceNow platform with an emphasis on AI. Think of it as a blend of: • strategic advisor, • transformation catalyst, and • engagement leader guiding 4–6 week sprints. You’ll work closely with our Workflow Design Studio, Chief Transformation Officers, industry teams, and value leaders to help customers move from AI ambition → execution with real speed and clarity.QualificationsWhat We’re Looking For • 5+ years consulting experience • Strong executive presence and workshop facilitation • Experience shaping transformation strategy, operating models, or digital/AI programs • Ability to structure ambiguous problems and drive alignment across senior stakeholders • Comfort leading multi-disciplinary teams through high-velocity engagements • Global mindset; roles open in AMS, EMEA, APJWhy This Is a Unique Opportunity You’ll help shape how the world’s most iconic companies adopt and operationalize AI — with real influence, executive visibility, and the backing of a company placing AI at the center of its strategy. It’s high-impact, high-trust work in a small, hand-selected team.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible or Remote

Responsibilities

This role involves leading intensive, on-site Vision-to-Prototype engagements with C-level executives to define ServiceNow strategy, prioritize high-value use cases, and build prototypes emphasizing AI on the ServiceNow platform. The leader will act as a strategic advisor and transformation catalyst, guiding 4–6 week sprints to move customers from AI ambition to execution.