REQUIRED/MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

• Master’s Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
• 4+ years solution or services sales experience.
• Proven ability to build and maintain strong business and executive relationships.
• Strong grasp of sales cycles and strategic decision-making.
• Skilled in consultative selling and persuasive negotiation.
• Able to manage and optimize sales pipelines through informed change processes.
• Focused on advancing opportunities for both current and future customers.

THE PURPOSE OF THE ROLE

To help our customers achieve this mission, we are excited to announce a newly created role within our AI Business Solutions Team, AI Workforce Specialist in our Retail Sector.
The AI Workforce Specialist is a creative, accomplished, and experienced new business solutions seller with a proven track record of excellence in Solutions Sales for a SaaS-based company or similar technologies. They are obsessed with understanding business and industry challenges, our customer’s requirements, creative at imagining solutions to address their needs and articulate in their ability to communicate these solutions.

RESPONSIBILITIES

• Drive complex deals and influence new opportunities by engaging with key decision makers, understanding customer priorities, and articulating the value proposition of M365, including Copilot and Windows 365.
• Drive solution sales best practices, crafting strategies that differentiate and challenge customers with creative solutions.
• Accelerate opportunities with creative strategies and storytelling that address customer challenges, leveraging core team stakeholders and Partners.
• Lead conversations with business and IT decision makers, sharing best practices and competitor knowledge as a subject matter expert.
• Deliver excellence in territory planning, business analysis, and forecasting.
• Thrive in an ever-changing environment, adapting quickly to new ways of working with AI, learning about new solutions and embracing change with a growth mindset.
• Deliver results while embodying Microsoft values, treating others with fairness and respect.
• Support team members in exceeding their potential, actively contributing to the team culture, fostering positivity, and sharing knowledge.