QUALIFICATIONS

• Technical pre-sales or technical consulting, or related experience OR equivalent experience.
• Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Related experience:
• Solution pre-sales for business applications and/or SaaS-based company or similar technology with a focus on Contact Centre solutions and / or Conversational AI.
• Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
• Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
• Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
• Deep understanding of:
• Business application solutions
• Commercial cloud offerings, ideally Microsoft’s cloud platform as well as competitive knowledge of other business applications and related ecosystems.
• Business value selling methodologies and practices that successfully convey the value and business outcomes
• How to uncover customer’s stated and unstated needs and how technology can be leveraged to solve business problems.
• High level of self-awareness, reflection, and empathy.
• Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications.
• Proven collaborator capable of influencing internal and external teams.
• Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.

• Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
• Engage with the account team to land solution envisioning sessions and business value assessments.
• Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
• Address solution architecture considerations and competitive objection handling.
• Assist in formalizing the customer proposal.
• Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
• Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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  Industry leading healthcare
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  Educational resources
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  Discounts on products and services
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  Savings and investments
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  Maternity and paternity leave
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  Generous time away
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  Giving programs
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  Opportunities to network and connect
  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.