AI Engineer at BlueCross BlueShield of Tennessee

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, GCP Vertex AI, Agentic Systems, Tool Use, Planning, Routing, Memory, APIs, Eventing, Orchestration Patterns, Guardrails, Deep Learning, Pytorch, Natural Language Processing, Software Engineering, Data Science Pipelines

Industry

Insurance

Description

We’re hiring an AI Engineer to design and build the agent layer of our platform, enabling a member-facing AI assistant to use tools, navigate multi-step tasks, and handle complex member journeys (benefits, claims, prior auth guidance, provider search, and more). In this role you’ll define agent patterns, implement orchestration and guardrails, and partner with product and domain teams to deliver high-impact capabilities that reduce friction and improve the member experience. To do that, you’ll need: Experience building agentic systems (tool use, planning, routing, memory) with modern frameworks Strong software engineering fundamentals (Python), APIs, eventing/orchestration patterns Proven ability to implement guardrails: policy constraints, safe actions, auditability, and fallbacks If you’re inspired by our mission – peace of mind through better health – and energized by this work, we’d love to hear from you. Note: This is a fully remote role, but onsite interviews at our Chattanooga, TN headquarters may be required. Sponsorship is not available for this role. Job Responsibilities Ideate, develop and productionalize AI solutions for healthcare payer use cases. Design and implement state-of-the-art AI models and algorithms using Python and GCP Vertex AI. Collaborate with product teams to identify opportunities for applying AI techniques to solve business challenges and automate processes. Conduct research and stay up to date with the latest advancements in AI, continuously improving our techniques and methodologies. Develop scalable and efficient code base for deploying AI models into production environments. Work closely with our internal Lines-of-Businesses to understand their needs, gather requirements, and translate them into actionable insights and solutions. Lead the evaluation and validation of AI models, ensuring their accuracy, reliability, and performance meet business requirements. Communicate findings, results, and recommendations to technical and non-technical stakeholders through presentations, reports, and documentation. Job Qualifications Education Master's degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required. Master’s and/or PhD degree a plus. Experience 3 years of relevant work experience in analytics, technology, or healthcare (academic experience included), or related equivalent experience. 1 year experience with machine learning or advanced statistical methods is required. Experience handling large datasets to build data science pipelines. Experience with Machine Learning, Deep Learning, Pytorch, Natural Language Processing. Skills\Certifications Proficient in Python Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel Leadership skills Must be able to communicate effectively with both technical and non-technical co-workers Be organized, reliable, and able to manage multiple tasks with exceptional work ethic. Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means. As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.

Responsibilities

The AI Engineer will be responsible for ideating, developing, and productionizing AI solutions for healthcare payer use cases, including designing and implementing state-of-the-art AI models using Python and GCP Vertex AI. This role involves collaborating with product teams to identify opportunities, conducting research, and developing scalable code for deploying models into production environments.