About the job

Responsibilities:Build and maintain LLM based pipelines for processing customer requests
Design and implement data ingestion and preprocessing pipelines (emails, PDFs, images, etc.)
Develop classification and routing logic for customer inquiries
Apply prompt engineering and continuously improve model outputs
Implement structured outputs and human-in-the-loop (HITL) workflows
Ensure production readiness (testing, CI/CD, containerization)
Contribute to AI system architecture and scalability
Monitor and improve model performance using LLM observability tools
Collaborate across teams to integrate AI solutions into existing workflows

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Responsibilities

Responsibilities:Build and maintain LLM based pipelines for processing customer requests
Design and implement data ingestion and preprocessing pipelines (emails, PDFs, images, etc.)
Develop classification and routing logic for customer inquiries
Apply prompt engineering and continuously improve model outputs
Implement structured outputs and human-in-the-loop (HITL) workflows
Ensure production readiness (testing, CI/CD, containerization)
Contribute to AI system architecture and scalability
Monitor and improve model performance using LLM observability tools
Collaborate across teams to integrate AI solutions into existing workflows