Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a “best of both worlds” kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

OVERVIEW

We’re seeking a technically skilled AI Implementation Engineer to build, customize, and integrate AI solutions across our sales technology stack. They will sit on the Supply Organisation reporting to the Head of Sales Efficiency and Ai Transformation team This role will focus on programming and developing AI capabilities that enhance our sales funnel from lead generation through closing and customer success.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, or related technical field
• 3+ years of software development experience with proven AI/ML implementation projects
• Programming skills: Low code (Mendix or similar) and N8N
• Experience developing and deploying machine learning models in production environments
• Familiarity with natural language processing techniques and generative AI frameworks
• Knowledge of API integration, microservices architecture, and cloud deployment
• Understanding of data structures, algorithms, and software design patterns
• Experience with Git, CI/CD pipelines, and software development lifecycle

PREFERRED QUALIFICATIONS

• Python, JavaScript and experience with relevant AI/ML frameworks (TensorFlow, PyTorch, etc.)
• Experience with CRM systems (particularly Salesforce) and sales technology integrations
• Understanding of sales processes and customer journey optimization
• Knowledge of cloud platforms (AWS, Azure, GCP) and serverless architectures
• Familiarity with containerization (Docker, Kubernetes) for deployment
• Experience with sales-specific AI platforms and their APIs
• Background in data engineering or data science

• Design and develop custom AI solutions tailored to our sales processes and requirements
• Integrate third-party AI platforms with our existing sales technology stack through APIs and custom connectors
• Build data pipelines to feed sales information into AI systems for analysis and prediction
• Create and optimize machine learning models focused on sales forecasting, lead scoring, and prospect qualification
• Develop natural language processing tools for conversation analysis, email automation, and customer interaction insights
• Implement and customize generative AI solutions for content creation and personalization
• Maintain, monitor, and continuously improve AI implementations through code updates and model retraining
• Collaborate with data engineering and DevOps to ensure deployed solutions are scalable and maintainable