AI Operations Specialist at Moburst

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Quality Assurance, System Maintenance, Troubleshooting, Process Optimization, API Navigation, Python, JSON Structures, Web Architecture, LLM-based Tools, Cursor, Claude, GitHub Copilot, Attention To Detail, Communication

Industry

Advertising Services

Description

Moburst is a full-service mobile-first digital agency that propels companies into category leaders through AI-powered marketing.Trusted by global leaders from startups to enterprises like Microsoft, and Sony Playstation and Snapchat, we deliver end-to-end results across the full marketing stack. Our methodology is driven by a proprietary AI program, with dedicated experts embedded in every department to pioneer intelligent solutions that deliver unparalleled client growth. We are looking for a sharp AI Operations Specialist to join our Growth Labs team and work closely with our Strategic Technology Product Lead to oversee the technical integrity, deployment, and ongoing optimization of our proprietary AI-driven product suite. You will act as the critical bridge between core development and final output, ensuring that our automated systems—ranging from content generation to lead acquisition tools—operate at peak performance with zero friction. What You’ll Do: Technical Quality Assurance: Conduct audits of AI-generated outputs across large-scale deployments to ensure data accuracy, formatting consistency, and logical flow. System Maintenance & Troubleshooting: Monitor active AI agents and automation workflows; identify, diagnose, and resolve technical bottlenecks or API-related failures. Process Optimization: Collaborate with internal teams and clients to identify operational gaps and implement technical fixes that enhance tool reliability and user experience. Tool Optimization: Utilize platforms such as Cursor and Claude to refine existing code, troubleshoot logic, and implement technical fixes that enhance tool reliability. What We’re Looking For: Proven background in programming or software development; must be comfortable navigating APIs, Python, JSON structures, and web architecture. Hands-on experience with modern development environments and LLM-based tools (e.g., Cursor, Claude, GitHub Copilot). Exceptional attention to detail with a proactive approach to finding and fixing errors before they impact the client. Ability to translate complex technical issues into clear updates for both the Product Lead and external stakeholders. A self-starter who thrives in a fast-paced environment and takes full ownership of tasks from identification to resolution

Responsibilities

The specialist will oversee the technical integrity, deployment, and ongoing optimization of proprietary AI-driven products, acting as the bridge between development and output to ensure automated systems operate at peak performance. Key duties include conducting technical quality assurance audits, monitoring and resolving technical bottlenecks in AI agents, and implementing fixes to enhance tool reliability and user experience.