AI PRODUCT SPECIALIST

Location: Addison, IL | Full-Time
Reports to: Technical Manager
Are you passionate about the future of AI and curious how it can make work smarter, faster, and more impactful? At The Cary Company, we’re building a lean AI innovation team, and we’re looking for a detail-oriented and curious professional to join us as an AI Product Specialist.
This is a unique opportunity to learn how artificial intelligence is applied in the real world—and help shape the way a midsize company uses cutting-edge technology to solve everyday challenges.

WHAT YOU’LL DO:

• Support the AI Product Manager and Integration Engineer in identifying high-value use cases across teams like Sales, Marketing, Logistics, and Customer Service
• Help document user needs, system flows, and AI tool requirements
• Test and pilot AI features (e.g., smart chatbots, workflow automations, content assistants)
• Track adoption, collect feedback, and propose refinements
• Research emerging AI tools, summarize capabilities, and propose ways to apply them
• Assist with building prototypes using tools like ChatGPT, Zapier, Airtable, or Notion AI

✨ WHY THIS ROLE IS UNIQUE

• You’ll be a founding member of our AI team and help shape the roadmap.
• You’ll get to move fast, try new things, and actually see your ideas come to life.
• You’ll collaborate closely with leadership and have visibility across the entire company.
• We’re not chasing AI hype—we’re solving real problems, and doing it with intention.

WE WORK TO BUILD AUTONOMY, CONNECTEDNESS AND CONFIDENCE IN YOUR ROLE

• Employees get 2-4 structured one-to-one meetings with their supervisor per year (replaces traditional performance review with a 2-way discussion)
• We have various committees employees can join (Culture Committee and Cary Cares)
• Fun Friday’s, Weekly Yoga, and other company events are some highlights (check out our Facebook page)
• Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together