AI Solutions Specialist at Riggs Cat

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Solution Development, Microsoft Copilot, Power Platform, System Integrations, Workflow Automation, Prompt Frameworks, Process Optimization, API Integration, Data Analysis, Business Acumen, Change Management, User Training, ERP Systems, CRM Systems, Iterative Solutions, ROI Measurement

Industry

Machinery Manufacturing

Description

Description Riggs CAT is seeking a hands-on AI Solutions Specialist to design and deploy practical AI-driven automation across the business. This role focuses on identifying manual, high-volume workflows and replacing them with scalable solutions using Microsoft Copilot, Power Platform, and system integrations. This is not a research or model development role. Success comes from applying existing AI tools to real business processes and working directly with teams like Accounting, Credit, and Operations to improve accuracy and increase throughput. The ideal candidate is a process-focused builder who can map workflows and deliver measurable efficiency gains through fast, iterative solutions. This role requires working directly with business users and delivering usable solutions—not just designing or proposing them. WHAT YOU'LL DO: AI Solution Development Design, build, test, and deploy AI-driven workflows and Copilot-based agents using Microsoft and related platforms. Develop automation solutions that integrate with Microsoft 365, ERP systems, CRM, and internal databases. Build prompt frameworks and AI-enabled workflows and automation pipelines to automate multi-step business processes. Continuously refine and optimize workflows and solution performance for reliability and scalability. Process Optimization Partner with the Continuous Improvement team to identify manual, repetitive, and bottlenecked processes. Document current-state workflows and quantify time, cost, and error rates. Redesign workflows to maximize automation and eliminate redundant manual steps. Measure and report productivity gains and ROI from implemented solutions. Cross-Functional Collaboration Work directly with Accounting, Credit, Operations, IT, and other departments to understand business requirements. Translate operational needs into scalable AI-enabled solutions. Train end users and create documentation to ensure adoption and effective utilization. Continuous Innovation Stay current on emerging AI tools, Copilot enhancements, and automation technologies. Recommend new use cases and opportunities for AI-driven efficiency. Help develop a roadmap for enterprise AI adoption at Riggs CAT. Success Metrics Reduction in manual processing time across targeted workflows. Increased throughput per employee in automated areas. Measurable ROI on automation initiatives. User adoption and satisfaction. Reduction in process errors and rework. Requirements WHAT YOU'LL NEED: Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Analytics, or related field (or equivalent experience). 3+ years of experience in automation, business systems development, or applied software solutions. Experience with Microsoft 365 ecosystem (Power Automate, Power Platform, Copilot Studio). Experience integrating APIs and working with structured data sources. Strong process-mapping and analytical skills. Ability to translate business needs into working, hands-on solutions. Preferred Qualifications Experience building AI-enabled workflows, agents, or chatbot solutions. Familiarity with ERP and CRM systems. Knowledge of Robotic Process Automation tools. Understanding of change management and user adoption strategies. Core Competencies Systems thinker with strong business acumen. Process-driven and ROI-focused. Comfortable working across departments. Strong communication skills (technical and non-technical audiences). Self-starter with innovation mindset. Why This Role Matters This role is critical to Riggs CAT’s long-term scalability strategy. By automating high-volume, repetitive internal processes, the AI Solutions Specialist will help the company increase capacity, improve accuracy, and drive profitable growth without adding proportional overhead. IMPORTANT INFORMATION While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is routinely lifting up to 20 pounds and occasionally lifting up to 50 pounds. The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. This position requires traveling to branch locations upon occasion to provide on-site instruction. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Exempt This is a safety sensitive position. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Responsibilities

The specialist will design, build, test, and deploy AI-driven workflows and Copilot-based agents, integrating solutions with Microsoft 365, ERP, CRM, and internal databases. This involves partnering with business units to identify manual processes, redesigning workflows for automation, and measuring productivity gains and ROI.