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AI Transformation Intern - Customer Care Center at HP Law
Sant Cugat del Vallès, Catalonia, Spain -
Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, AI Implementation, Data Analysis, Communication, Change Management, Risk Management, Issue Management, Organizational Skills, Analytical Mindset, Excel, BI Tools, English Communication, Proactive, Eager to Learn

Industry

IT Services and IT Consulting

Description
Project Management Support: Assist project managers in planning, tracking, and reporting progress; coordinate tasks across multiple stakeholders. AI Implementation: Support testing, validation, and quality assurance of AI tools; verify AI performance against KPIs. Data Analysis: Collect and analyze operational and customer data; prepare dashboards and performance reports for leadership. Communication & Change Management: Draft and distribute project updates and training materials; support workshops or meetings to drive adoption. Risk & Issue Management: Track risks, issues, and dependencies; escalate as needed. Currently enrolled in a Bachelor's or Master's degree in Business Analytics, Engineering, Computer Science, Artificial Intelligence, or a related field. Strong organizational and coordination skills. Familiarity with AI concepts and/or customer support technologies. Analytical mindset with proficiency in Excel or BI tools. Excellent English communication skills (written and verbal). Ability to work in a fast-paced and cross-functional environment. Self-driven, proactive, and eager to learn.

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Responsibilities
Assist project managers in planning, tracking, and reporting progress while supporting the testing and validation of AI tools. Collect and analyze operational data to prepare performance reports and support communication efforts for project updates.