The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Catering Lead will work in conjunction with the Café GM, AGM, and HR Program Manager to achieve the Cafe’s revenue, satisfaction, and food and beverage sales goals. The Catering Lead is also responsible for room set-up & break down as well as cleanliness within the rooms

QUALIFICATIONS:

• High School diploma or equivalent required with at least 1 year of progressive experience in a restaurant or related field.
• Bachelor’s degree in related field is desired.
• Must be proficient in Windows operating systems
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the restaurant.
• Maintain high standards of personal appearance and grooming, which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient restaurant operations.
• Respond to meeting/catering inquiries.
• Book meeting/catering events/in-house event & BEOs.
• Generate meeting/catering contracts/BEOs.
• Generate weekly BEO packets and distribute internally.
• Additional responsibilities as applicable by property:
• Add traces to existing booking for critical dates – Cut off/Deposits/Signed documents, etc.
• Create files with required contract documentation Send out VIP Amenity Requests Type and process all contracts, proposals, memos and general correspondence for CS/Catering staff.
• Distribute all banquet event orders, banquet checks and Daily Event Sheets and change logs.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Perform any other duties requested by the General Manager. Any other duties as required.