The Director of Payroll is responsible and accountable for all aspects of directing the operations of the organization’s payroll function including multiple payrolls for 60,000+ associates in nearly every state (as well as some international), completing accurate allocations and accrual calculations, and resolving payroll liability issues. Additional duties include supervising and developing payroll staff, training, maintaining accurate process documentation, and overseeing the escheatment process. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

QUALIFICATIONS:

• Bachelor’s degree required. Degree in Finance or a related discipline preferred.
• At least 8+ years in Finance required and/or progressive Payroll experience in a hotel or a related industry.
• Minimum of 4+ years of management/supervisory experience is required.
• Experience with UltiPro and Ultimate Payment Services a plus.
• Certified Payroll Professional designation a plus.
• Strong knowledge of payroll processes, payroll best practices, general accounting. principles and practices, federal and state regulations, and payroll tax laws.
• Short and long term strategies to achieve continuous improvement and efficiencies in payroll.
• Coordinate technical system integration across all related Payroll ERP domains to ensure success and integrity of the overall design.
• Work cross functionally with HRIS on all system testing and sign off on successful mitigation of any risks.
• Manage payroll system interface file transmissions and manual integrations for payment runs and time coming in.
• Ability to organize, multi-task, prioritize, work under time constraints to meet critical deadlines, supervise, and train staff.
• High attention to detail with problem-solving and decision-making skills.
• Ability to create custom reports in HRMS using the provided system tool.
• Demonstrates excellent communication and presentation skills, both verbal and written with all levels.
• Ability to manage difficult payroll situations with team members, provide exceptional customer service, deal sensitively with confidential information, and work with a high degree of professionalism and with a strong work ethic.
• Proficiency in Microsoft Office products including Word, Excel, Outlook and PowerPoint.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
• Ability to make well-reasoned and timely decisions based on careful, objective review and informed analysis of available considerations and factors.
• Ability to demonstrate accuracy and thoroughness, monitor own work to ensure quality, and apply feedback to improve performance.
• Demonstrates functional knowledge/expertise and people coaching/mentoring abilities.

• Meets payroll operational standards by ensuring the productivity, quality, and customer-service standards of the payroll process; resolves problems and identifies system improvements.
• Supervises administration of the payroll process by planning, assigning and reviewing the work of the payroll staff; processing payroll; meeting deadlines and goals; monitoring workflow; providing excellent customer service and reporting; and maintaining current payroll guidelines, policies and procedures.
• Ensures personnel or tax law changes are captured, that overtime or bonus payments are accurately distributed, and that timesheets are submitted and retained appropriately.
• Ensures compliance with payroll laws and regulations at the state, federal, and international level.
• Protects payroll operations by keeping information confidential.
• Timely imports/exports time and attendance data for payment.
• Completes research on payroll related issues, responds to and resolves payroll problems, assists management with decisions related to payroll, and effectively communicates payroll related changes and updates.
• Timely provides data for Wage & Hour audits; oversees payroll audit process and reporting aspects of internal and external audits; identifies and resolves discrepancies.
• Collects, verifies, and remits federal, state, and local tax withholding data to Ultimate Payment Services; complies with federal, state, and local legal requirements; stays current on existing and new legislation; enforces adherence to legal requirements; advises management on needed actions; responds accurately and timely to questions and correspondence regarding payroll taxes.
• Manages year-end closing process, including W-2 statements and year-end reporting.
• Supervises payroll staff including discipline, monitoring, and completing performance reviews. Provides training and orientation as needed.
• Collaborates with and supports finance and accounting for annual budget and periodic forecasting purposes.
• Follows various state escheat regulations for unclaimed or uncashed payroll checks.
• Provides timely and accurate payroll information for benefit plan administration, such as eligible compensation, as well as for financial modeling.
• Creates payroll related reports through HRIS system.
• Partners with UltiPro Payment Services, IT, and the HRIS Analysts to resolve technical payroll issues and maintain efficiency with current payroll processes including software support, automated tax filings and other payroll interfaces.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking best practices, and participating in professional societies.
• Adheres to the policies outlined in the Global Employee Handbook including, but not limited to demonstrating regular and predictable attendance.
• Other duties as assigned.