AIML - Triage Engineer, Machine Learning Platform & Technologies at Apple

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Analytical Skills, Problem-Solving, Attention to Detail, Debugging, System Analysis, Machine Learning, AI Technologies, Voice Assistants, macOS, iOS, Developer Tools, Python, Shell Scripting

Industry

Computers and Electronics Manufacturing

Description

At Apple, we believe true innovation happens when we stand at the intersection of technology and the humanities. The AIML Information Intelligence team is building groundbreaking technology in search, machine learning, and artificial intelligence that powers experiences like Siri, Spotlight, Safari, and beyond. These features empower hundreds of millions of people to use their devices not only to search, discover, and learn, but to ultimately enrich their lives in meaningful ways. As part of this group, you'll collaborate with software developers, machine learning engineers, and scientists across technical areas spanning the full range of Siri's capabilities. Here, you'll do more than join a team—you’ll have a front-row seat and the opportunity to directly impact Apple’s mission to bring AI features and products to billions of devices. DESCRIPTION As a Triage Engineer, you’ll be the first line of defense for incoming bugs. You’ll dive into logs, identify patterns, and escalate critical issues across cross-functional teams. Through this process, you’ll develop encyclopedic knowledge of our AI systems and frameworks — Spanning from server side architecture to on-device components. Information Intelligence team manages Search, a framework that powers millions of experiences daily. This roles requires someone who thrives on solving puzzles, has a genuine curiosity about how AI systems works and can synthesize complex issues into clear and actionable insights. MINIMUM QUALIFICATIONS Excellent written, verbal communication skills and an ability to work cross-functionally. Strong analytical and problem-solving mindset, with great attention to details. Bachelors in Computer Science, or equivalent work experience. PREFERRED QUALIFICATIONS Previous experience in debugging, analyzing system logs, or crash reports Experience with machine learning systems, AI technologies, or voice assistants. Familiarity with macOS, iOS, or other Apple platforms and developer tools. Familiarity with python and shell scripting

Responsibilities

As a Triage Engineer, you’ll be the first line of defense for incoming bugs, diving into logs and identifying patterns. You will escalate critical issues across cross-functional teams and develop extensive knowledge of AI systems and frameworks.