ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

ABOUT THE ROLE:

Working in our Technical Services mobile team on a Major Retail contract with opportunities to support other Commercial and Residential contracts in our continually expanding division

KEY RESPONSIBILITIES:

• Supervise team of mobile engineers Carrying out installation and servicing of AC units in a range of environments as well as planning, inspecting, and carrying out repairs or preventative general maintenance as required and responding to breakdowns.
• Carrying out statutory inspection of assets including Emergency Lighting, Water Temperature checks, Fire Door inspection and repairs, Plumbing repairs, Lighting checks and other minor reactive works.
• Providing technical guidance to the client and contract support
• HVAC maintenance and support
• Ensure all documentation is maintained to a fully auditable standard required by the client & third-party accreditation standards.
• To be proactive in the maintenance of the site & equipment establishing sound maintenance practices and providing solutions to all reactive issues.
• Support your operational lead with contractor compliance.
• Ensure that tasks either carried out directly by you as part of a team and sub-contractors work safely ensuring appropriate measures are taken with Risk Assessments and Method Statement in place.
• Ensure all regulatory and statutory requirements are met always and with prompt escalation to line manager where needed.
• Ensure high levels of customer satisfaction are achieved and maintain regular contact with the key stakeholders.
• Provide a callout response for the client as detailed on the callout rota, on average 1 in 4 weeks.