DESCRIPTION

Leading Freight Forwarder / NVOCC/ Customs House Broker/Tank Container Operator, with locations in 24 countries and over 3300 employees strong is seeking a Air Export Customer Service Representative to be based out of its Houston, TX. This position offers an exceptional opportunity.

Job Requirements:

• 2-5 years experience in handling Air Export shipments for a Freight Forwarder
• Ability to work independently, multi-task, be a team player and work in a fast paced environment
• Strong communication skills
• Ability to meet strict deadlines daily
• Possess excellent written and verbal communication skills
• Strong computer skills and knowledge of Microsoft Outlook, Excel and Word.
• Experience with the handling of hazardous materials a plus
• IATA DG Certification a plus
• TSA training Certification a plus
• Knowledge of Air Import operations a plus

• Coordinating air export shipments and processing the files from A to Z
• Communicating with customers, staff, vendors and overseas agents
• Provides excellent and timely customer service by proactively informing clients of the status of their shipments
• Receiving, reviewing and processing high volume, and/or complex export transactions
• Developing and maintaining excellent service to internal and external customers
• Working with airlines/trucking companies to obtain quotations and handle the movement of freight
• Responding to rates requests received from clients and overseas offices/ agents
• Arranging, booking and confirming cargo space with the carriers
• Preparing and processing House AWBs, Master AWBs, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents, EEIs, etc.
• Handling the export cargo as required by the TSA regulations
• Handling the AES submissions, as per Government Regulations
• Reviews and monitors all AES data submission rejections, requests for information from clients, government agencies, and other correspondence.
• Adhering to all domestic and international shipping regulations
  Requirements:

Job Requirements:

• 2-5 years experience in handling Air Export shipments for a Freight Forwarder
• Ability to work independently, multi-task, be a team player and work in a fast paced environment
• Strong communication skills
• Ability to meet strict deadlines daily
• Possess excellent written and verbal communication skills
• Strong computer skills and knowledge of Microsoft Outlook, Excel and Word.
• Experience with the handling of hazardous materials a plus
• IATA DG Certification a plus
• TSA training Certification a plus
• Knowledge of Air Import operations a plus.