AIR & SEA FREIGHT CUSTOMER SERVICE EXECUTIVE

• Location: CIAS Cargo, Changi, Singapore
• Salary: SGD 2,400 – 3,000/month + performance-based bonuses
• Employment: Full-Time, Permanent
• Working Hours: Monday – Friday, 9:00 a.m. – 6:00 p.m.

REQUIREMENTS

• Minimum high school diploma or equivalent
• Prior experience in air or sea freight operations, cargo coordination, or logistics
• Strong communication and interpersonal skills
• Organized, proactive, and detail-oriented
• Ability to multitask and solve problems independently

WHY THIS ROLE

• Join a renowned air cargo and logistics company with a global footprint across 42 countries
• Build on your prior cargo or logistics experience in a hands-on, operational role
• Work in a collaborative, supportive environment with structured career progression

KEY RESPONSIBILITIES

• Manage customer inquiries and bookings across air and sea freight services
• Coordinate with overseas agents, shipping lines, and internal teams for timely deliveries
• Handle documentation, customs clearance coordination, and shipment tracking
• Provide updates and resolve issues promptly for clients and stakeholders
• Maintain accurate records to ensure consistent service from origin to destination