Paired is a leading staffing and recruiting agency focused on connecting remote professionals with opportunities at innovative companies. We pride ourselves on the quality of our services and the satisfaction of our clients and talent.
We are currently looking for an Airbnb Virtual Assistant to join our team and assist a US-based company in managing their short-term rental properties. This position is fully remote, allowing you to work from anywhere, while collaborating with a dynamic team committed to providing outstanding service to property owners and guests alike.

REQUIREMENTS:

• Proven experience as a Virtual Assistant, preferably in the hospitality industry or with Airbnb.
• Excellent verbal and written communication skills.
• Proficiency in using property management software and online booking platforms.
• Exceptional organizational skills with the ability to manage multiple tasks efficiently.
• Strong customer service orientation and a proactive approach to problem-solving.
• Familiarity with market research tools and marketing strategies for rental properties.
• Detail-oriented with a strong emphasis on quality and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Flexibility to accommodate varying schedules and time zones as needed.
• Knowledge of the Airbnb landscape and best practices for property management is a plus.

• Oversee the management of Airbnb listings, including pricing adjustments, availability updates, and optimization of property descriptions.
• Provide timely responses to guest inquiries and booking requests while maintaining a high level of customer service.
• Coordinate cleaning schedules and maintenance tasks between guests and service providers to ensure properties are in prime condition.
• Assist in the check-in and check-out processes for guests, ensuring a smooth and welcoming experience.
• Collect and analyze guest feedback to implement improvements and enhance guest satisfaction.
• Maintain meticulous records of bookings, finances, and guest communications.
• Conduct market analysis to identify trends and maximize rental income.
• Develop and implement marketing strategies to promote properties and attract potential guests.