REQUIREMENTS:

• Previous experience in Freight Forwarding operations, in a similar role with Import/Export experience an advantage
• Must possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Possess of valid Class 3 driving license, DG certified and Cargowise will be an added advantage
• Excellent written / verbal English
• Proficient with MS office applications
  社員タイプ:
  常勤

• Keep the pulse of customer satisfaction
• Respond to customer’s inquiries in a timely manner
• Work with internal LFS stakeholders to create an exceptional customer service experience
• Manage account/customer expectations
• Work with internal and external customers on Corrective and Preventative Actions
• Build and maintain rapport with customers to fulfill their requirements
• Manage appointed accounts and respond to inquiries in a timely manner
• Coordinate sea/air freight shipments and transport arrangement
• Book service with co-loaders for import/export and trans-shipment
• Prepare billings
• Import/export permit declarations and customs clearance
• Liaise and source for the cargo space with different airlines to plan the flights to destination
• Processing of Air & Sea – Import / Export documentations (Full-cycle) Billings / Invoicing.
• Assist with cross departmental projects when necessary
• Light office maintenance
• General operational administrative duties including data entry, filling, and scanning.
• Perform other required duties, as assigned by direct superiors.