Airline Account Manager for Prestigious International Airline in ATL Airpor at Hallmark Aviation Services

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

60000.0

Posted On

09 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Organizational Skills, Interpersonal Communication, Staff Development, Customer Satisfaction, Roster Planning, Problem Solving, Microsoft Word, Microsoft Excel, Ticketing, Recruitment, Budget Control, Performance Management, Staff Training, Conflict Resolution, Operational Management

Industry

Airlines and Aviation

Description

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious Airline for our Atlanta, GA (ATL) Location. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Atlanta, GA (ATL) REQUIREMENTS AND SKILLS NEEDED:  Proven LEADERSHIP abilities and ORGANIZATIONAL skills  Excellent interpersonal, coaching and counseling skills  Understand that staff development is a leader’s responsibility  Self-driven focus on Customer and Client satisfaction  Ability to excel under pressure of meeting extreme deadlines  Able to communicate effectively, both verbally and in writing  Experienced in planning a roster and monitoring work schedules  Able to solve daily problems and make quick decisions within the operation  5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred  Flexible and able to promote positive attitudes from subordinates  Computer Software (Word & Excel), typing, and ticketing experience  Able to work varied hours SPECIFIC DUTIES INCLUDE:  Provide hands-on supervision of the staff and delegate workload  Provide direct customer relations support  Ensure that account operates according to schedule and service level agreements  Recruit, interview, and hire staff  Oversee the long-term analysis of manpower needs, groom potential leaders  Ensure cross training as well as provide new and refresher training for staff members  Manage attendance records and ensure appropriate shift coverage  Handle discipline and motivation issues  Process promotion, demotion and termination paperwork  Enforce safety, security, and grooming standards  Administer performance reward programs  Control the budget for labor costs and allocation Essential Requirements: Previous Airline Experience At least 18yrs old, with a High School Diploma or G.E.D. English required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire

Responsibilities

Lead airline operational and administrative processes while coordinating with the client to maintain high quality standards. Responsibilities include supervising staff, managing manpower needs, and ensuring compliance with service level agreements.