JOIN PACIFIC AVIATION AT LAX – WHERE EVERY JOURNEY BEGINS WITH YOU!

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)!
At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

BILINGUAL SKILLS HIGHLY VALUED

We welcome candidates who are fluent in English plus another language, including:
Korean
Tagalog
Mandarin
Cantonese
Thai
Hindi or Gujarati
Japanese
French
German
Arabic
Speak another language? Let us know! Multilingual abilities are a strong advantage and may open up additional opportunities within our team.

• Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
• Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
• Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
• Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
• Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.