Airline Customer Success manager at ViaSat
UAE, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

30 Sep, 25

Salary

0.0

Posted On

01 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

WHAT WILL HELP YOU ON THE JOB

  • Previous airline, IFEC supplier or OEM experience
  • Business development experience
  • Software and hardware development oversight experience
  • Strong negotiating and influencing skills
  • Salesforce experience
  • Foreign language skills in Arabic an advantage
    EEO Statement
    Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Responsibilities
  • Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
  • Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
  • Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
  • Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
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