Airline Part Time Customer Service Agent $19Hr/Paid Weekly at TREGO DUGAN AVIATION OF GRAND ISLAND INC

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

19.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Baggage Handling, Ticket Processing, Safety Regulations, Special Needs Assistance, Wheelchair Assistance, Time Management, Physical Fitness, Attention to Detail, Problem Solving, Teamwork, Customer Interaction, Multi-tasking, Compliance, English Proficiency

Industry

Airlines and Aviation

Description

Customer Service Agent This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: * Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats * Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements * Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate * Ensures FAA, Airline, and airport regulations are followed * Enforces safety/security measures and protects sensitive zones * Assists Customers with special needs, i.e., Customers who need assistance in boarding * Brings Wheelchair passengers from ticket counter to gates and gates to baggage service * Excellent communication skills * Able to read and write English; bilingual skills a plus * Ability to work efficiently under time constraints * Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays * Must be well groomed and physically fit * Completely clean and search an aircraft * Other duties as assigned * MUST HAVE VALID DRIVER'S LICENSE * Must pass a ten (10) year background check and pre-employment drug test * Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 * Able to attend required training Physical Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Responsibilities

The Customer Service Agent is responsible for providing total customer service to passengers, handling inquiries, and completing transactions. Additional duties include ramp operations, aircraft cleaning, and assisting customers with special needs.