JOB OVERVIEW

We are seeking a dedicated and dynamic Concierge to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a memorable experience. This role requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. The Concierge will assist guests with inquiries and carry luggage while maintaining high standards of hospitality.

SKILLS

• Strong customer service skills with a passion for hospitality.
• Excellent time management abilities to prioritize tasks effectively.
• Proficient phone etiquette for handling inquiries professionally.
• Experience in hotel or resort environments is highly desirable.
• Bilingual or multilingual capabilities are a plus for enhancing guest relations.
• Previous experience in front desk operations or restaurant settings is beneficial.
• Ability to build rapport with guests and maintain positive relationships throughout their stay. Join us in creating unforgettable experiences for our guests while showcasing your skills in a vibrant hospitality environment!
  Job Type: Part-time
  Pay: $23.01 - $25.00 per hour
  Expected hours: 8 – 30 per week
  Work Location: In perso

• Greet guests warmly and provide them with personalized assistance throughout their journey from the car to the airport luggage counter and also from curb side to the car.
• Manage guest inquiries regarding hotel services, local attractions, and dining options.
• Coordinate reservations for restaurants, transportation, and activities as requested by guests.
• Handle guest complaints or concerns with professionalism and efficiency to ensure satisfaction.
• Maintain an organized front desk area and ensure all guest requests are documented and followed up on.
• Collaborate with other departments to enhance guest experiences and streamline services.
• Stay informed about local events, attractions, and services to provide accurate recommendations to guests.